Refund policy

Return Policy

At Evori, we want you to feel confident with your purchase. If you are not completely satisfied, we’re here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, the item must be unused and in its original condition and packaging.

Return Approval

All returns must be approved by our support team before being sent back. This helps ensure your return is processed correctly.

To request a return, please contact our support team with your order number and reason for the return. Once your request is approved, we will provide you with the correct return warehouse address and return instructions.

Return Shipping

Customers are responsible for a $4.00 flat-rate return shipping fee, which will be deducted from the refund amount.

Restocking Fees

We do not charge any restocking fees.

Final Sale Items

We do not have final sale items. All products are eligible for return as long as they meet our return requirements and are within the 14-day return window.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund. If approved, your refund will be processed to your original payment method.

Refunds may take 5–10 business days to appear depending on your bank or payment provider.

Contact Us

If you have any questions about returns, please contact our support team at:
info@shopevori.com